Impact Expert QT: Mary Elliott

What is the biggest thing you have done to create or improve social impact? 

One of the most meaningful contributions I believe I’ve made to creating social impact has been to highlight and promote the resilience and unique skills that people with disabilities bring to both the workforce and society as a whole. I’ve worked to challenge perceptions and highlight the value that disabled individuals can offer, not in spite of their experiences, but because of them. By sharing this message in conversations, professional settings, and wider discussions, I hope I am able to shift mindsets, break down barriers, and encourage more inclusive thinking in how we approach talent, opportunity, and community.

If you were the Prime Minister, what would you do to improve the UK for everyone?

If I were Prime Minister, I would prioritise greater recognition and celebration of our differences, particularly when it comes to disability. I would work to reframe how disability is understood by the wider public, moving away from outdated stereotypes and towards a more inclusive, strengths-based perspective. By championing the unique contributions and perspectives of disabled individuals, we could build a society that not only values diversity but actively benefits from it. This shift in mindset would help to create a more equal, empathetic, and empowered UK for everyone.

What is your biggest impact at work lesson that you are most proud? And why?

Two of the moments I’m most proud of is (i) being a partner in a firm that didn’t hesitate to recruit a blind colleague and (ii) championing a reverse mentoring programme focused on diversity and inclusion.  The latter was a few years ago now and at the time it was a relatively unheard of concept in the city – luckily now it seems completely natural to have such programmes in place.  Seeing how work places can now adapt and create opportunities for people who are often overlooked due to accessibility barriers is rewarding, and it highlighted the importance of inclusive hiring practices. The reverse mentoring initiative also gave senior leaders the chance to learn directly from colleagues with lived experience, encouraging more empathy and real change across the organisation. It was a meaningful step in helping to build a more inclusive workplace culture, and it’s a lesson that’s stayed with me ever since.

Can you share some key milestones or proudest moments in your career?

Achieving a first in my degree was a proud moment, especially as it came after finally receiving the support I needed for my eyesight, something I hadn’t had access to for most of my school career, where I had performed distinctly averagely (or worse) as a result. Another significant moment was finding the confidence to give a presentation to my colleagues about my visual impairment. It took courage to open up and share the realities of how I see the world and how it affects me day-to-day, but it was an important step in raising awareness and fostering understanding. I’m also incredibly proud of being elected as Management Partner at Fox Williams LLP, a milestone that reflects both professional recognition and the value of bringing lived experience into leadership.

What is your most embarrassing moment at work?

While I don’t find it embarrassing, I have had a few funny incidents with my false eye (I wear a prosthetic shell in my left eye). Once, in the middle of a serious client meeting, my prosthetic eye shifted slightly—it didn’t pop out (which has happened once with over zealous rubbing) but it made it look like I was analysing two different documents at once. The client had to ask if I was working off the same document as all of them.  ‘Don’t worry—that’s just my eye doing its own due diligence.’ It’s taken me a long time to speak confidentially about my eye to clients and that story is a good reminder that showing up as your full self—eye quirks and all—can help build lasting rapport.  

What is the thing that brings you the most #WorkJoy?

What brings me the most #WorkJoy is undoubtedly my colleagues, especially seeing them happy, supported, and thriving in the workplace. There’s something incredibly rewarding about being part of a team where people feel empowered and valued. Whether it’s celebrating their achievements, watching them grow in confidence, or simply sharing a good laugh during the day, their positive energy has a huge impact on my own sense of purpose and joy at work.

What is one of your pet hates? Why?

One of my biggest pet hates is a lack of kindness. Kindness is such an underrated value, both in the workplace and in wider society. It costs nothing to show, yet it can have a lasting and powerful impact on the person receiving it. Whether it’s offering support, showing empathy, or simply being considerate in everyday interactions, kindness can completely shift the tone of a workplace and make it a more positive, inclusive environment for everyone. It’s a small act that makes a big difference and I believe it should never be overlooked.

Who or what inspires you to continue pushing the boundaries of ethical and impact driven business practices?

My mum inspires me every single day. She’s always championed the belief that everyone deserves the opportunity to succeed at work. I’ll never forget the story of her walking a three-week-old baby up and down the corridors of a government building so the baby’s mother could attend a promotion panel. She was always my greatest supporter, never allowing me to believe that my eyesight should limit what I can achieve. Instead, she taught me how to work around challenges, build resilience, and approach every obstacle with determination and creativity.  She died young but I live knowing she would be very proud of me living the values she fostered in me from an early age.

What is your favourite quote that you would like us to include? And please explain why.

“There is nothing more unequal than the equal treatment of unequal people” – Thomas Jefferson: no one is born the same, everyone is granted different opportunities in life and it’s important for that to be recognised in a fair and just society.   

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